U.S. +1 (312) 214 3570  |  E.U +34 (91) 320-5524

Support Levels

Level

Service Provided

24/7 phone and email Support

All upgrades (major and minor releases while contract is in place)

Development support

24/7 phone and email support

All minor release upgrades (bug fixes and patches)

Development support

24/7 email Support

All minor release upgrades (bug fixes and patches)

No Development support

Business hour support

All minor release upgrades (bug fixes and patches)

No Development support


About Symlabs
 
Symlabs focuses on Identity Management. We offer "standards based" software components like the Symlabs Virtual Directory Server, Symlabs LDAP Proxy and the Symlabs Federated Identity Suite. We also offer software support, training and professional services.